Privacy Policy
Last edited: 02/03/2026
Dingle Doggo is a sole trader business operating in Ireland.
Business address:
The Bridge
Lispole
Co. Kerry
Ireland
Contact email: info@dingledoggo.ie
Website: https://dingledoggo.ie
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, or purchase products or services from us.
What personal data we collect
We may collect the following information:
• Name, billing address, shipping address
• Email address and phone number
• Payment information (processed securely by Stripe – we do not store card details)
• Account login details if you create an account
• Order history and booking details
• Information you provide about your dog (such as name, breed, health or behavioural notes) where relevant to training
• IP address, browser type, and basic usage data
• Any information you provide via contact forms, emails, or comments
Why we collect your data
We collect and process your data to:
• Process orders, bookings, and payments
• Deliver products, services, classes, and training
• Manage customer accounts
• Communicate with you about your orders or enquiries
• Maintain records for accounting and legal obligations
• Improve our website and services
• Ensure the safety and suitability of dogs attending training
Legal basis for processing
Under GDPR, we process your data based on:
• Contractual necessity (to provide products or services you purchase)
• Legal obligation (tax and accounting records)
• Legitimate interests (running and improving our business)
• Consent (where required, such as cookies or use of photos/videos)
Payments
Payments are processed securely via Stripe. Stripe handles your payment data in accordance with their own privacy policy. We do not store or have access to your full card details.
Customer accounts
You may create an account to manage orders and bookings. Guest checkout is also available. Account data can be viewed, updated, or deleted by you at any time (except usernames).
Cookies and analytics
We use cookies to ensure the website functions correctly and to understand how visitors use our site.
We use Google Analytics to collect anonymised usage data.
We use Complianz to manage cookie consent and block non-essential cookies until consent is given.
You can manage or withdraw cookie consent at any time via the cookie banner or settings.
Comments
If you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection. An anonymised hash of your email may be sent to Gravatar. Their privacy policy is available at https://automattic.com/privacy/.
Media uploads
If you upload images, avoid including location data (EXIF GPS). Visitors may be able to download and extract such data from images.
Photos and videos during training
With written consent, photos or videos taken during training sessions may be used for training records, progress tracking, or Dingle Doggo marketing (including social media). You may withdraw consent at any time by contacting us.
Who we share your data with
We only share data with trusted service providers where necessary, including:
• Stripe (payments)
• Website hosting and technical providers
• Automated spam detection services
We never sell your personal data.
How long we retain your data
• Order and booking records are kept for at least 7 years for tax and legal reasons
• Customer account data is retained while the account is active
• Training notes are retained only as long as reasonably necessary
• Comments and metadata may be retained indefinitely
• You may request deletion where legally permissible
Your rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data
To exercise these rights, contact info@dingledoggo.ie.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be processed within or outside the EU where appropriate safeguards are in place.
